Operations & hospitality coordinator — Boat Hotel Amsterdam
A unique career on Amsterdam's canals.
A hospitality concept located in the heart of Amsterdam, operating floating hotel ships across the city's iconic canals. Combining the comfort of a boutique hotel with the atmosphere of life on the water, the company offers guests an authentic and memorable accommodation experience in one of Europe's most visited destinations.
Currently managing two hotel ships, with plans to expand to four, the business focuses on delivering high standards of hospitality, personalized guest experiences, and smooth day-to-day operations in a truly distinctive setting. Guests from all over the world can enjoy the charm of Amsterdam directly from the canals, surrounded by the city's vibrant culture, historic architecture, and unique maritime atmosphere.
What you get
- Private living quarters onboard our hotel ships.
- Meals provided by the company.
- A varied and dynamic role combining hospitality and operations.
- Opportunity to grow with the business as we expand to more ships.
- A unique lifestyle in the heart of Amsterdam's canals.
What we're looking for
- Strong organizational and planning skills.
- Experience in hospitality, guest services, or hotel operations.
- Comfortable with administrative tasks (bookings, bookkeeping, scheduling).
- Hands-on, structured, and detail-oriented.
- Reliable, trustworthy, and able to lead by example.
- Flexible to support both guest-facing and ship-related duties.
- Strong English communication skills, both written and spoken.
- Additional languages represent an advantage.
- EU citizenship.
- Positive attitude, proactive mindset, and ability to work independently.
What you'll do
- Manage guest registrations, check-ins and guest communication.
- Prepare and serve breakfast daily.
- Oversee housekeeping activities, including cabins, bathrooms, laundry and common areas.
- Ensure high standards of cleanliness and guest satisfaction.
- Deliver a welcoming and professional guest experience.
- Manage bookings through platforms such as Booking.com and Airbnb.
- Support bookkeeping and general administrative activities.
- Organize and monitor stock levels for food, beverages and operational supplies.
- Create weekly schedules and work plans for the team.
- Implement operational procedures and standards.
- Assist with onboarding and training of new team members.
- Ensure efficient, organized and structured workflows.
- Assist during ship movements and canal cruises (approximately twice per week).
- Support the captain with ropes and deck operations.
- Participate in basic ship handling activities as a mate/deckhand.
- Attend company-provided training and qualification programs where necessary.
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